Kevat Patient Navigator tries to reach to as many patients as possible at different time points in the patients treatment journey. Patient Navigators are trained workforce, who try bridging the gap between the patient & the healthcare provider by providing cares services to patients. They handle a wide range of patients, providing assistance and support throughout their healthcare journey. 

Navigators identify patient needs  and assist patients for accessing timely care & treatment, aiming at improving patient’s healthcare experience and quality of life. The patients may or may not have multiple needs which are identified and classified to various domains  by navigators  and they liaise with the stakeholders accordingly – these needs maybe of information need, financial assitance, accommodation needs, treatment related preparation or counselling, psycho-social or moral support etc.

Table 1: The number of patient needs assisted by Kevat patient navigators from the year 2019 September to June 2023

  Table 2: Patient Navigators reach on new patients (January 2021 to June 2023)