Service

 

Tumour Board Counselling

Dept. of Medical Social Work involves in Pre-Tumour Board Counselling along with a multidisciplinary team of Kevat Patient Navigators, Clinical Psychologist & Dietician. They provide related information on treatment of Chemotherapy, Radiation Therapy, ancillary services of our hospital. These services can be availed by the entire new as well existing patient undergoing treatment.

Helpline No: 6901266592 (Time 9am to 5pm) working hours

Dept. of Medical social Work having responsibility to make optimum use of the service and educate others about the spectrum of queries available for redressal under the service. Services which can be avail through the helpline from 9 AM to 5 PM are:

  • Handles issues related to patient healthcare concerns
  • Provides information regarding the medical equipment at hospital
  • Doctors availability etc.
  • Deals with all the queries of the patient and provides non-medical counselling
  • Provides information about the government schemes

Managing Ambulance services

Dept. of Medical Social work is supervising the Ambulance services from the year 2022. The Asst. Medical Social Workers also in coordination with partner service providers provide free ambulance service to the poor needy patient. For more details contact Mr. Raktim Devnath-+918638487608

Liaison with Various NGOs/Programmes

The Dept. of Medical Social Work coordinates with various organisations associated with BBCI for providing the best possible help to the patients coming for treatment in terms of counselling services, patient navigation, financial assistance, fooding & lodging and follow up of the patients.

  • Deepshikha Foundation
  • Sanjeevani Life Beyond Cancer
  • St. Jude Child Care Centre
  • APNA GHAR (Intas Foundation)
  • Khalsa Centre North East
  • Akshaya Patra

Sightseeing Programme for Recreation activity

Patient Recreational Program of BBCI to commemorate patients with cancer admitted at Dr. B Borooah Cancer Institute were taken out for sightseeing to some renowned places of Guwahati such as Kalakshetra, State Museum, Balaji Temple, Sai Baba Temple, Assam State Zoo and War Memorial Dighali Pukhuri etc.

Dealing with Individual Volunteer Donor / Charitable Organisation

Dept. of MSW actively deals with individuals, volunteers, donors and coordinates with them in receiving various types of donation for betterment of the patient as well as attendants

Reimbursement / Medical Claims Process

The Dept. of Medical Social Work manages and provides the essentiality certificates to all the patients for availing reimbursement of their expenditure incurred during the treatment period from various sources such as

  • Private Medical aid insurance
  • Assam Arogya Nidhi
  • Chief Minister Relief Fund

The cost estimate certificates for the further treatment of the patient are also provided to the needy patients on receiving their application.

Accommodation Management

The Asst. Medical Social Workers facilitate the patients who seek help regarding accommodation services. Dr. B Borooah Cancer Institute has two guest houses named as Jironi Ghar I and Jironi Ghar II. Many of the patients undergoing treatment at Dr. B Borooah Cancer Institute avail the benefit of the Guest House facilities. For the children’s suffering from cancer and who require long term treatment they can avail the services of St. Jude Child Care Centre situated in the 2nd Floor of Jironi Ghar 1. NGO such as Shishu Ashroy Sthal (Deepshikha Foundation) and APNA Ghar (Intas Foundation) also provide accommodation facilities to the patients suffering from cancer along with their attendants.

  • BBCI Jironi Ghar
  • St. Jude Child Care Centre
  • Shishu Ashroy Sthal (Deepshikha Foundation)
  • APNA Ghar (Intas Foundation)